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Command and Control Professional Development and Accreditation

Latest Status Report

The Need

The 2009 Victorian fires and the major floods in Northern Queensland demonstrate the complexities of modern emergency management.

These events deployed personnel from emergency and non-emergency services, from multiple states. In some cases international and military assistance were required.

These events demonstrate there is a need for a common incident management system that is supported and strengthened by nationally-agreed professional development arrangements, such as:
  • training
  • assessment
  • mentoring and coaching
  • pre-formed Incident Management Teams
A system for recognizing the accreditation of command and control personnel is also required.

The Australasian Inter-service Incident Management System (AIIMS) was adopted in 2005.  While AIIMS role specific training has occurred since implementation there is inconsistency in the way it is applied, leading to variation in how personnel are trained and deemed competent to perform an AIIMS role.  This is due to:
  • There being agencies that may have little or no training in place for AIIMS roles
  • The trend by some agencies to adopt a hybrid version of AIIMS
  • The decision on who can perform AIIMS roles is dependent on informal agency-specific arrangements.
Unless there is national consistency in the application of AIIMS, developing personnel with the capability to operate across both jurisdictional and spatial boundaries will continue to be an issue.

This project is to scope what is required to develop a nationally consistent approach to the professional development and accreditation of personnel to perform AIIMS roles. The outcome of this scoping exercise will be to develop an industry-owned and agreed strategy.

Benefits and Strategic Alignment

The Operations Group is seeking a national approach for confirmation of the requisite skills and knowledge of their incident management personnel. Recent events continue to highlight the need to deploy resources (physical and human) across jurisdictional and spatial boundaries. Determining personnel with the requisite incident management capability requires the establishment of arrangements (e.g. criteria) to determine who can perform these roles.
Stakeholders that will benefit from this work are:
  • AFAC member agencies
  • Incident managers
  • Other public safety agencies
  • Government and non-government agencies
  • Communities at risk.
They will benefit by:
  • The creation of a professional development framework that is developed by the industry and provides a blueprint for developing incident managers 
  • Alignment of the professional development framework to the AIIMS 3rd Edition, or its successor, and the work to be undertaken by the AFAC Project on operational doctrine
  • The sharing of knowledge and expertise acquired by AFAC members and other organisations that are in the business of developing incident managers.

Proposal

This project will produce a report with recommendations informed by the following questions:
  • What is the current approach to developing incident managers?
  • Are the current strategies producing proficient incident managers?
  • What evidence do we have these strategies are effective?
  • What lessons can be learned from the BCRC research and recent coronial inquests and inquiries?
  • What are identified gaps in professional development?
  • How are incident managers determined as capable to fulfil an AIIMS role?
  • Is this process sufficiently robust?
  • What can be learned from ‘like’ organisations, e.g. Defence
  • What do the AFAC members mean by "an accreditation system"?
  • What do the AFAC members want in terms of "standardisation"?
  • Is there support for this concept and what would it comprise?
Owners and users of the end product will be
  • AFAC members
  • Police jurisdictions
  • Ambulance
  • Government and non-government agencies that use AIIMS
The project is scheduled to commence immediately following the AFAC Council meeting in April 2010.   The report will be delivered to the AFAC Council in September 2010.

The approach taken will include a variety of events, but focus on interviews with senior operational personnel from all AFAC member agencies, followed by consultation at selected group meetings and a workshop. The project will also use the Executive Command Forum for consultation and a workshop if needed. This work will be undertaken in parallel with the interrelated project on Operational Doctrine.

Consultation

Primary stakeholders
Secondary stakeholders

Governance

This project will be directly accountable to the AFAC Council and utilise the Operations and the Learning and Development Groups for reference.

Project Owner: TBD – this person should an Operational Executive   
Project Manager: Sandra Lunardi, AFAC Manager Learning and Development
Project Team: Gary Featherston, AFAC Manager, Rural and Land Management

For more information on this project contact Sandra Lunardi, Manager Learning and Development