- Title:
-
Developing a Composite Performance Measure for the New Zealand Fire Service
- Date:
- December 2008
- Organisations
- NZFS
- Authors:
- Fiona Stokes, David Norman, Michael Webster and Dr Ganesh Nana
-
Location:
-
New Zealand,
New Zealand
Overview
Consideration is given to how the community might satisfy itself that a fire and rescue service, specifically the New Zealand Fire Service, is maintaining its capability and readiness to respond to all reasonable emergencies. A fire and rescue service is a ‘standing force’ of firefighters and equipment and the resources devoted to these are in the main independent of the number of incidents attended. An ideal composite performance model is developed which incorporates weighted measures of the readiness and capability of the human and capital resources into a single index measure. Consideration is also given as to how theweightings might be determined and a working model is built using a mix of available and dummy information.